- Marking a candidate as hired in the recruiting system automatically starts their workflow in the onboarding platform; this had taken about 30 minutes of manual work per hire. S07
- Employees opt in to be “Zap Pals”. An automation finds an available volunteer and matches them with the hire a few days before the start date. S07
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Onboarding Atlas · Company research
Zapier
Remote and distributed
RemoteProfessional knowledge workCompany inductionOrdinary collaboration
Public research summary, not an official company process
This page reports only what was observed in the cited public sources. It does not imply endorsement, and something absent from those sources may still exist inside the company.
Summary
What the sources describe
Zapier described in 2022 how its onboarding program manager automated the administrative side of a month-long remote onboarding program so that more time went to the hires themselves.
- Every employee goes through a month-long onboarding process combining self-paced lessons and live Zoom sessions. S07
- Live sessions can run in up to four separate tracks for one group of hires because of time zones. S07
- The program manager estimated that the automations saved about a year and a half of working hours since July 2019. S07
Not found in these sources
Absence here does not mean Zapier lacks it; the reviewed sources simply do not say.
- Which tools Zapier uses today
- What a Zap Pal is expected to do after the match
- Any measured outcome for hires
WeekOne adaptation
What to borrow, and confirm locally
- Start onboarding from the hiring decision automatically, so nobody has to remember to launch it.
- Match buddies from a volunteer roster, and check availability before the match.
- Offer live sessions in time-zone tracks rather than asking hires to join at unsociable hours.
These are our suggestions, not Zapier’s practice. Do not copy company-specific dates, tools or rules without checking they fit your organisation.
Related WeekOne blueprints
Sources and provenance
Read the evidence in context
S07Checked 2026-09-25
Tricks of the automation trade: How Zapier scales employee onboarding
Zapier · Company process account · 2022-06-17
Month-long program; hires are pushed from Greenhouse to Enboarder automatically and matched with a volunteer "Zap Pal" days before start.
Limits: 2022 account; the tools named may have changed. Time-savings figure is the program manager's own estimate.
Open sourceNot found in a document is not proof the organization has no such process. All task schedules, completion rules and blueprints here are original proposed adaptations. Never infer legal duties, actual policies, licensed tools or production permissions.
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